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Shipping & Returns

Shipping Details

Once we have your required items in stock, shipping will be arranged via DHL for a next day delivery to all counties in Ireland. All deliveries will be on customer site by 1.00pm and there is a 10 charge for this service.

Alternative shipping arrangements can be made to customer sites outside these hours for larger deliveries. These can be arranged and quoted for at the time of ordering.

Returns Policy

If you need to return any items please ensure you have received a returns authorisation number from ICT direct in advance of returning any goods. Authorisation numbers can be obtained by e-mailing ictdirect@eircom.ie  no returns will be processed without an authorisation number.

All goods must be unused and in their original packaging.  Goods must be returned within thirty days of purchase.

All goods should be returned to

Eircom Business Stores
Cragg Avenue
Clondalkin
Dublin 22.

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eir is a trading name of eircom Limited, Registered as a Branch in Ireland 907674, Incorporated in Jersey Number 116389.
Branch address: 1 Heuston South Quarter, St. John's Road, Dublin 8.
VAT registration: IE 3286434NH
© 2015 eircom. All rights reserved.